Current Support Times 10am - 2pm & 8pm - 11pm Mon - Fri

TECHNICAL SUPPORT SERVICES

 

 FOR FREE SUPPORT

D.B. IT. Technical Support Services independently support a range of software products from a number of suppliers as well as providing additional paid Personal Computer support (for all Windows PC Systems) direct to the end user.

All support is carried out in REAL TIME via a Secure
PC-2-PC Connection
allowing Tech to connect direct to your PC over the Net and take control.

Products with FREE support:
Windows System Recovery Disk
Marine Digital Chart Plotter
Office 2011 Productivity Suite
RNLI Sailing Guides (on CD)
UK Divorce Kit
UK Last Will Kit
Marine Diesel Engines (made simple)
A Tech Support Account is not required for any of the above

Additional technical support can be provided for HOME USERS for ANY WINDOWS PC problem at the rate of 50p per minute.
 
To open an account a payment to Tech Support of £30.00 in advance is required and covers the first 1 HOURS support time credit.

All major cards accepted

 
  1. Download the "Secure Encrypted PC-2-PC Internet Connection App". and run it on your system.
    DOWNLOAD APP HERE
     
  2. Phone Tech Support on
    087-1234 - 4 - 911
    (calls cost 12p per min from BT)
    DO NOT WITHHOLD YOUR NUMBER OR YOU WILL NOT GET THROUGH
     
  3. State the name of the product listed on the left of this page and the nature of the problem clearly.
     
  4. When asked tell Tech what your ID Number is, they will test the connection and then ask for the Password.
     
  5. As soon as Tech have enough information they will tell you you can hang up. Most calls take less then FIVE minutes.
    [ All calls are logged  ]
  International © 2011 D.B. IT Support Services